Sales Policy
Effective Date: January 17, 2025

At Goldensparrkle, we are committed to providing a seamless and enjoyable shopping experience. This Sales Policy outlines the terms and conditions that govern your purchase of jewelry from our website goldensparrkle.com.

By placing an order with us, you agree to abide by the terms of this Sales Policy. Please read it carefully before making any purchase.

1. Pricing and Payment

  • Pricing: All prices listed on our website are in U.S. Dollars (USD) and include applicable taxes where required by law. Prices are subject to change without notice. While we strive to ensure that all prices and information are accurate, errors may occasionally occur. If we discover an error in the price of an item you’ve ordered, we will notify you and give you the option to confirm your order at the corrected price or cancel it.

  • Payment Methods: We accept the following payment methods:

    • Credit and Debit Cards: Visa, MasterCard, American Express, Discover
    • PayPal
    • Apple Pay (where available)
    • Any other payment methods available on our checkout page

    All payments must be made at the time of purchase. Payment will be processed once your order is placed and accepted.

  • Order Confirmation: Once you place an order, you will receive an order confirmation email, which serves as a receipt for your purchase. This confirmation indicates that we have received your order; however, it does not guarantee that the item(s) will be shipped. Orders are subject to review and availability.

2. Order Acceptance

  • Order Review: After placing your order, we reserve the right to review and confirm the details of your order before processing it. We may, at our discretion, cancel or modify an order if it is found to be incorrect, including due to pricing errors or inventory issues.

  • Backorders: In the event that an item you ordered is out of stock, we will notify you and offer the option to either backorder the item or choose a replacement. If we cannot fulfill your order, we will issue a full refund.

  • Order Cancellations: Once an order has been processed and shipped, it cannot be canceled. If you wish to cancel your order before it is shipped, please contact us immediately at info@goldensparrkle.com or call 770-574-2081. If the order has not been shipped, we will attempt to accommodate your cancellation request.

3. Shipping and Delivery

  • Shipping Options: We offer various shipping options to suit your needs, including standard, expedited, and express shipping. The shipping fees and delivery times are calculated at checkout based on your location and the shipping method selected.

  • Order Fulfillment: We aim to process and ship orders within 1-3 business days. However, processing times may vary depending on product availability and order volume.

  • Shipping Delays: While we strive to ship orders promptly, delivery times may be affected by factors beyond our control, such as weather, customs processing, and carrier delays. We are not responsible for shipping delays caused by these external factors.

4. Product Availability

  • Stock Availability: All products listed on our website are subject to availability. We make every effort to keep our website up to date with accurate product availability, but in rare cases, an item may sell out unexpectedly.

  • Out of Stock Items: If an item is out of stock after you place your order, we will notify you promptly and offer a solution, such as backordering the item or selecting an alternative product. If we cannot fulfill your order, we will issue a full refund.

5. Returns and Exchanges

  • Returns: Please refer to our Refund and Returns Policy for detailed information on how to return an item. We accept returns for most items within 30 days of delivery, provided the item is unused and in its original packaging.

  • Exchanges: We do not offer direct exchanges. If you wish to exchange an item for a different size, color, or style, please follow our return process and place a new order for the item you prefer.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at info@goldensparrkle.com or call 770-574-2081. We will assist you in resolving the issue by offering a replacement or full refund, depending on the situation.

7. Promotions and Discounts

  • Discount Codes: From time to time, we may offer promotional codes, sales, or discounts. Promotional codes must be entered at checkout to be applied. They cannot be combined with other offers or retroactively applied to previous orders.

  • Sale Items: All sale items are final sale and are not eligible for return or refund unless defective.

8. Customer Responsibility

It is your responsibility to ensure that all information provided during the ordering process is accurate and complete. This includes the correct shipping address, payment details, and contact information. We are not responsible for delays or issues caused by incorrect information.

9. Limitation of Liability

Goldensparrkle is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our liability is limited to the amount paid for the specific item purchased, excluding shipping costs.

10. Changes to the Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page with an updated Effective Date. By continuing to use our website and place orders, you accept the revised terms.

11. Contact Us

If you have any questions or concerns about this Sales Policy, please contact us at:

Goldensparrkle
Phone: 770-574-2081
Email: info@goldensparrkle.com
Website: https://goldensparrkle.com
Address: 35 Levi Patterson Rd, Waco, Georgia

Thank you for choosing Goldensparrkle. We appreciate your business and are dedicated to ensuring your shopping experience is enjoyable!